Jennifer McCollum is CEO of Linkage, Inc., where she oversees the strategic direction and global operations of the Boston, MA-based leadership development company. With a mission to “Change the Face of Leadership,” Linkage has dedicated 30 years to improve leadership effectiveness and equity in hundreds of organizations globally. Linkage provides assessments, training, coaching, consulting and conferences, designed to accelerate purposeful leaders; advance women leaders; and create inclusive cultures.
Jennifer has 20 years of experience building and leading businesses in the leadership space. Her expertise includes bringing analytic rigor to critical talent decisions by linking leadership behavior to corporate performance outcomes. The products she and her teams build help global organizations across industries make the right bets on their current and future leaders at critical decision points: when identifying high potentials, developing leaders and planning for succession.
Prior to Linkage, Jennifer spent a decade growing businesses within Korn Ferry and Corporate Executive Board (CEB), now Gartner. At CEB, she led product management within the leadership division, driving innovative solutions that helped organizations select, develop and place leaders at all levels. She also ran CEB’s Leadership Academies business, which developed more than 30,000 professionals in 2,100 companies throughout 50 countries and grew revenue at a 97% combined annual growth rate across five years.
Previously, Jennifer served as CEO of IntraVision, a leadership consultancy she founded and grew over the course of eight years. She worked with public companies, start-ups, associations and non-profits. Her passion is creating vision, executing strategy and managing cohesive teams toward aspirational goals, with a special focus on supporting women in leadership roles.
Jennifer has a master’s degree in communications from the University of Stirling in Stirling, Scotland and an undergraduate degree from Wake Forest University in psychology and communications. She is an avid tennis player and skier, and lives in Bethesda, MD with her husband and three children.
Jennifer is the Organizational Development lead at Instructure, a market leader in higher education and employee development software. She obsesses over discovering and pioneering new ways to help people and organizations uncover and develop into their greatest purpose and potential. Jennifer’s background as an HR, L&D and OD practitioner has led her into various roles and industries where she’s valued partnering with others to improve employee experiences, organizational efficiencies and human connection. Jennifer holds a Master’s in Organizational Development from Pepperdine University and is on the board of directors for the Children of Ethiopia Education Fund.
Jill Christensen is a former Fortune 500 business executive, who led Global Internal Communications at Avaya and Western Union. She is a best-selling author, international keynote speaker, and holds a Six Sigma Green Belt. Jill was named a Top 100 Global Employee Engagement Influencer, and her popular weekly blog was named a Top 100 Corporate Blog alongside of Apple and Microsoft.
Jill has worked in 16 industries, partnering with the best and brightest leaders around the world to improve productivity, retention, customer satisfaction, and revenue growth by re-engaging employees. Her proven approach to increase engagement has led her to speak throughout the United States, Canada, United Kingdom, Malaysia, the Czech Republic, Singapore and India.
Jill grew up in multiple U.S. states, but now calls Denver, CO, her home thanks to her pioneering spirit and love of majestic mountains, skiing, U.S. football, and live music.
Kristen excels at building groundbreaking recruiting programs that scale. As a Director of Talent Acquisition for Capital One’s U.S. Credit Card organization, she is responsible for attracting top talent for the company’s largest business. In 2019, Kristen and her team delivered over 4,000 hires across eleven U.S. markets, covering the full spectrum of roles from senior leadership to customer service agents for 20+ job families.
Kristen discovered her love for talent acquisition 7 years ago when asked to create a campus recruiting program for a mid-sized technology firm. When that company was acquired by Accenture Federal Services (AFS) in 2015, Kristen successfully grew the program 6x in a matter of months. As the Campus Recruiting lead for AFS, Kristen also implemented a multi-year strategy that delivered significant progress towards Accenture’s global inclusion and diversity goals.
Before transitioning to corporate HR, Kristen spent 7 years in management consulting at a boutique firm, and two years in marketing and brand management for Feld Entertainment and America Online.
Kristen is passionate about inspiring people of all ages to think creatively. She’s an Adjunct Professor and Capstone Advisor for Georgetown University’s Master’s in Human Resources Program, as well as a volunteer head coach for an elementary school Odyssey of the Mind™ team. A graduate of Virginia Tech where she earned an MBA in 2009 and a bachelor’s degree in Marketing in 2004, Kristen resides in Ashburn, VA with her husband Perry and her two sons Adam (9) and Ethan (6).
LeAnn leads a key team of professionals, working with DDI’s largest multinational clients. In this role, she and her team work with elite organizations to align their talent strategies with their business strategies to achieve their goals and create sustainable change to a profitable end. LeAnn has more than 25 years of business, sales, and talent management experience. She has worked with numerous Fortune Global 500 organizations
Luciana leads Employee Experience at HP. In this role, she oversees HP’s culture, employee communications, engagement, social impact, change management, and employer brand. With 25+ years of experience, Luciana specializes in helping corporate leaders achieve business results by driving culture and engaging employees with the company, their colleagues, and their work through effective programs and communications. Luciana has led both internal and external communications teams. Prior to joining HP in 2015, Luciana spent four years at Apple. Before that, she was at PricewaterhouseCoopers. Luciana began her career at Sapient. She consulted for MIT, Merck, and Manulife, among other clients. Luciana has twice received the prestigious International Association of Business Communicators’ Gold Quill Award. She has a BA in English and Anthropology from Amherst College and an MBA from Boston University, both with high honors. She is married, loves to travel, and is happy to call the Napa Valley her home.
Marcy Axelrad is Head of Talent Management and Talent Operations at Wayfair, one of the world’s largest online destinations for the home. She is responsible for maintaining the company’s strong culture and driving the creation of an exceptional employee experience across the company’s rapidly expanding global footprint. Through an employee-centric lens, Marcy ensures Wayfair is a sought after employer for top talent and a recognized leader in workplace culture. She oversees performance management and employee calibration, data and analytics, operational excellence, immigration, benefits and wellness initiatives, and DEI programs. With the tremendous growth at Wayfair, every day she looks at ways to build Wayfair’s team with the best people and how to recognize, reward and retain great talent across the organization. Marcy joined Wayfair in 2011 as Director of Talent Management when the company had approximately 700 employees in 4 locations. Wayfair now has more than 14,500 people with locations across North America and Europe.Prior to joining Wayfair, Marcy practiced employment law within two New-England based firms (Hinckley Allen and Gesmer Updegrove) counseling companies on all aspects of employment law, employee relations, compensation, benefits and employment related business strategies. She then went in-house at Corporate Realty Investment Capital as Managing Director and Head of Talent where she focused on both the acquisition of real estate assets across the US and rapidly growing the company through recruiting and training employees in all aspects of the business.Marcy is a graduate of McGill University and holds a JD from Boston University.
Matt is an executive leader with proven accomplishments in corporate strategy, product development and business operations. He has expertise across a wide range of functional and leadership roles including Strategy, Operations, Product and Marketing. Most recently Matt served as EVP, Chief Product and Marketing Officer at Monster.
Melissa Karp is the Director of Staffing & People Operations at Waymo, where she leads both the recruiting function as well as an operations team that supports major HR programs and employee life-cycle events. Prior to joining Waymo in 2019, Melissa was the Director of Staffing Services at Google, which handles global recruiting logistics for all business areas, along with owning recruiting related training. She also oversaw internal mobility at Google with a focus on delivering a positive employee transfer experience. Melissa’s earlier Google tenure included evolving Google’s HR technology stack, along with building the company’s early HR operations and reporting teams. Prior to joining Google, Melissa held positions in both HR consulting and industry. She holds a M.A. in Organizational Psychology from Columbia University.
As senior partner and global managing director of Accenture Strategy’s talent and organizational analytics business, Dr. Bazigos leads a high-growth practice as its chief executive. His group creates and delivers industry-leading service offerings and enabling platforms for global markets and clients. Focus areas of the practice are shaping the future-driven workforce, leading transformations, cultural agility, talent, inclusion, automation, and AI-driven enablement.
Before joining Accenture, he was vice president of OrgSolutions at McKinsey & Co., where he published frequently on organizational strategy in the McKinsey Quarterly. Earlier leadership roles spanned both industry and consulting at KPMG, IBM, and PwC Consulting. Within this span, he lectured at Columbia University’s graduate program in social-organizational psychology. As an education dean, he founded Pace University’s Center for Urban Education, helping to equalize the distribution of opportunity in the NY metropolitan area.
He earned his PhD and MPhil in Social-Organizational Psychology at Columbia University, his MA in Industrial Psychology at NYU, and BA in Psychology at Pace University.
Whether in industry or consulting roles throughout his career, his passion for innovation, inspiring people and teams, and managing by the evidence have raised organizations’ performance arc and helped them to succeed.
Michael Fraccaro is the chief people officer of Mastercard. In this role, he is responsible for all human resources (HR) functions globally, including driving cultural transformation, building leadership capability and creating a company that is “most valued to work for”. He is a member of the company’s management committee.
From 2012 until assuming his current role, Michael served as executive vice president of human resources for the company’s Global Products and Solutions business. In this role, he supported the company’s growth in key businesses and markets and optimized talent programs in a competitive environment. He also was responsible for leading the global HR integration of new acquisitions and joint ventures. Michael serves on the boards of HR Policy Association and SHRM’s HR People + Strategy Network.
Prior to joining Mastercard, Michael was a core member of the HR leadership team at HSBC Group for nearly 12 years, based in Hong Kong. Earlier, he held senior HR positions in banking and financial services in Australia and the Middle East, working extensively across different cultures.
Michael holds a Masters of Applied Science, Communication Management from the University of Technology, Sydney, and a Bachelor of Education from the Australian Catholic University. He also has accreditation in change management from the Australian Graduate School of Management and attended leadership programs at Duke Fuqua and INSEAD.
Mike is a Senior Account Executive at PoliteMail, helping clients measure and improve employee engagement with internal email broadcasts. Prior to joining PoliteMail he was with the Earned Media Analytics group at Cision, a leading global provider of software and services for communications professionals.
Omari Jahi Aarons joined Liberty Mutual Insurance Group in June 2016 and is the Director of Customer Experience and Manager, Employee Experience Enablement. His responsibilities include celebrating employee’s career-level achievements and designing a workplace culture that enables employees to do their best work for Liberty’s customers and meets their needs. Omari started his career in Macy’s Executive Development Program, and has spent over 10 years in the customer loyalty space as a human resources and learning leader.
In 2013, Omari was one of the first two recipients of the Advancing the Profession – One to Watch Young Leaders Award from the Association for Talent Development and was twice awarded by the YMCA of Greater Cincinnati for his leadership and volunteerism. He completed a two-year term in 2017 as a mayoral appointee to the Southwest Ohio Region Workforce Investment Board. He is a proud and active mentor in the mentor2.0 program for Big Brothers Big Sisters of Massachusetts Bay and with Year Up Boston, which supports young adults moving into meaningful careers. Omari is also a member of the Senior Board of Stewards at the Historic Charles Street AME Church in Boston’s Roxbury neighborhood.
A strong champion of inclusion, Omari was appointed national co-chair of the Liberty Employees of African Descent and Allies employee resource group in January 2018, leading an organization of over 1,000 Liberty employees. He is also an ambassador for Liberty Torchbearers, a program that enables employees to volunteer, serve and give to causes around accessibility, security and opportunity. Most recently, Omari received the Names You Should Know Award from the Alliance for Business Leadership and was accepted to the YW Boston’s LeadBoston 2020 cohort.
Omari is a graduate of Xavier University in Cincinnati, OH with degrees in public relations and theology, and is the President of the Greater Boston Alumni Chapter and a founding member of Xavier’s Black Alumni Association. He is also the founding president of the National African American Insurance Association Boston Chapter.
Learn more about Omari’s background by visiting his LinkedIn profile: http://linkedin.com/in/omarijahiaarons or following him on Twitter @omariaarons.
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